Willow Practice

Willow Practice

Maswell Park Health Centre, Hounslow Avenue, Hounslow, TW3 2DY

It's Sunday 9:36 AMSorry, we're closed


Telephone: 020 8630 3476

Fax: 020 8893 4368


Are you taking gabapentin or pregabalin? (Lyrica, Alzain, Neurontin)

The law is changing from 1 April 2019. Pregabalin and gabapentin are being reclassifed as controlled drugs. Please see Ppregabalin and Gabapentin Patient Handout.

Announcement: Help the NHS to Reduce Waste

From 1st Feb 2019, we no longer accept prescription request from pharmacies. We would like you to request your medicines directly with the Willow Practice by dropping your repeat slip into the Practice prescription box or via the Patient Online Access Service. Please contact our reception team if you need special help on repeat prescriptions. For more information about NHS Prescribing Wisely, please visit https://www.healthiernorthwestlondon.nhs.uk/bettercare/thevision/prescribingwisely.

If you require a repeat prescription of regular medication please bring/send in the tear-off slip from your previous prescription.

Please allow 2 working days or longer if relying on the post. If you require the prescription to be sent to you please enclose a self-addressed envelope.

You can also request a repeat prescription by fax on 020 8893 4368 or online via the link at the top of this page. In order to use online service you must have previously obtained the necessary security access codes. Please call at reception for details.

Repeat Dispensing

This is available for patients whose medication is long-term and unchanging. Please ask your doctor of pharmacist for details.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £8.05
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Patient Participation Group

    NB: The granting of this consent does NOT involve the Maswell Park Patient Participation Group having any access to your Medical Records held by Maswell Park Health Centre or at any other location by the NHS.

Patient Survey

Friends and Family Test

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    07:30 - 18:30
  • Tuesday
    07:30 - 18:30
  • Wednesday
    07:30 - 18:30
  • Thursday
    07:30 - 18:30
  • Friday
    07:30 - 18:30
  • Saturday
    08:00 - 12.00
  • Sunday