Hounslow Avenue,
Hounslow,
TW3 2DY
For any Admin requests, please kindly email [email protected]
For general queries and non-urgent advice, please contact us by completing an online form. If you prefer to telephone us, please do this after 2 pm, where possible.
Accessing our building
The Surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask Reception for assistance as they are always happy to help.
There are several dedicated disabled car parking spaces available immediately outside the front entrance of The Surgery.
We have a wheelchair for patient’s use, at their own risk, should you require one whilst visiting our premises.
Enhanced Service & Out of Hours
Non-urgent advice: Enhanced Service
Our PCN works in partnership with the GP Surgeries to provide the Extended Access Service. This service helps to make more appointments available for patients in the evenings and weekends when practices are fully booked. It also helps provide flexibility for patients who may need to arrange an appointment in the evening or at weekends if your practice is not open.
If you would prefer an evening or weekend appointment, please inform your practice of this when requesting an appointment, and they will try to arrange for you to be seen by the Extended Access Service where possible. You can also tell them if you prefer a telephone, video or face-to-face appointment.
How do I access this service?
Patients from Bath Road Surgery, Blue Wing Family Doctor Unit, Chestnut Practice, Green Practice, Hounslow Family Practice, HMC Heart of Hounslow, Hounslow Medical Centre, Kingfisher Practice, Redwood Practice and Willow Practice have access to the PCN Extended Access Service. Please speak to your practice or GP for more information.
Non-urgent advice: Out of Hours
If you need help now, but it’s not an emergency, go to 111.nhs.uk or call 111.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.